Some components of your operation were built to last – seriously last. Decades or more. So when that component inevitably fails, it can often be hard to replace. It’s not as if you can ask the guy who installed it – chances are he’s long retired. Even name plates aren’t guaranteed; sometimes you’re working with next to nothing as far as identifying information, let alone a part number.
Let us use our experience and connections to help you find exactly what part you have – and what you can use to replace it.
Industry – Food & Beverage
Region – Eastern Pennsylvania
Cost Savings – $5,000
The customer had a line that was shutdown due to gearbox failure. The nameplate had been removed, so they didn’t know what part to order. They supplied the ratio and motor information to ErieTec and indicated they needed a solution very quickly, as downtime was very costly.
The original manufacturer wouldn’t quote without a serial number, so ErieTec looked to a different vendor that had a gearbox that would fit. Unfortunately the price was high and the delivery wasn’t good enough, so instead we found another vendor who stocked the original manufacturer in-house. They had a gearbox that would work after a few modifications, so they made those changes and had it shipped same day, allowing the customer to be up and running by the next night.
Providing a solution for the mystery unit with quick same day delivery saved downtime and lost production, though an exact number isn’t readily available. The customer estimates it was a minimum of $5,000.